Fairly certain this must be a software/firmware issue as there is absolutely nothing else wrong with the TV. I turned off the TV for a while and turned it back on AND THE SAME EXACT PROBLEM HAPPENS!!! If it's something internal and needs to be serviced/fixed, how is it possible that it's happening on two different Samsung UN75NU8000 TVs that were purchased from two different places?! Normally, this turns from RED to GREEN, then picture comes on screen. Here are a few things I have done:  I checked to see if there was any more firmware updates. While trying to check the L.E.D.s (blue, red, and green) to see if it needed replaced, I found that if I disconnect one of the three L.E.D.s, the picture will come on. TV is fine except for this problem. Samsung tv model HL67A750A1FXZA turns on but no picture or sound. He provided me his number and told me to call or text him this weekend if it still works or not works. What he did do was go into some special menu that is not obtainable to customers. I was on the xbox and all of a sudden the picture broke up and disappeared. I purchased my Samsung 40 inch 4K TV in Novemember 2015. My Samsung TV (un32eh4003f) shows a black screen that blinks when powered on. Blank/black screen after initial power-on but gets sound - Help! Even when playing music from youtube, many times you want just to listen, not to watch. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. Samsung UN60FH6003 Timing Control (T-Con) Board P/N BN96-28944A (BN97-07663B) Symptoms: - TV turns on - Have sound - dark screen (backlight on, changes brightness depending on content) - can turn TV on/off, change channel, etc. IF YOUR SAMSUNG TV STILL HAS NO PICTURE AFTER THE CAPACITIORS ARE REPLACED READ THIS. Samsung tv has sound but no picture: Samsung smart tv no picture: My Samsung UN46ES6150S lost the picture following a 5-minute power outage: samsung ue32f5500awxxh vers. Television Has No Sound Answer 7: Turn off the TV, cable box, and anything else connected to the TV. No other fix. I've unplugged ALL HDMI cables - waited 20 minutes - and get the same problem. Here is what he determined: The issue seemed pretty perplexing at first and he reached out to a few other techs. Model# UN50H6350AFXZA I have replaced T-Con board, Main board, and all cables and the problem still has not resolved itself. Also, for many youtube music videos, picture is static. Sound. Check the CONNECTION OF CABLES going to and from the TV. No picture comes up, only sound, and this happens every 3 seconds. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. After a short while I noticed the screen would just go black, sound but no picture. He was very competent, knowledgeable, patient, waited 20 mins each time to make sure, and even checked this message thread! Television Has No Sound Answer 6: If you have a receiver or surround sound connected to your TV, turn it on and see if you get sound coming from the external speakers. Samsung 28" LCD TV - Turns on, no picture, now.... no sound. Updates can take up to 30 minutes depending on network speed, so if the TV is … Samsung TV. Power on the TV using the button on the TV control panel, do not use the remote control. Same exact problem (every last detail) here with a 55" Samsung Q6FN... A service center called Royal Electronics called to setup a date/time for them to come and service the TV. 5. So here we go:  I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Last Update date : Sep 17. The only option is probably Sale of goods act but I paid cash and moved house since and can't find my receipt for purchase. Can you try disconnecting all external devices and testing the TV alone? model un49mu6500fxza version fa01 # Suggestions? This is what happens: If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. I have my TV on "probation", it happened today. Y[Wۺ ϧP * v {B1{A 4 K D , Z g / Nⶴ `K3 E3cߜ^5 g ob~ ; P b #{ oLr ^ Ő / ( ; G9 :| TP R=} ם ` х )Ν{s 6e ` B Samsung Smart TV No Picture but Sound - Fix it Now - YouTube TV not outputting sound my 50 inch RCA tv has sound, but no picure. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Dim the room and shine a flashlight at an angle against the screen. Everything... Re: Blank/black screen after initial power-on but gets sound - Help! I asked him if it was the "secret" service menu (which I have gone in before), but he said it was not the service menu but something ONLY technicans can access. Can some one let me know what I can do? Return, or contact manufacturer support. The TV hub is up to date. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. I really wish in future firmware updates, they'll give us (the customer) the ability turn Instant On off/on. Technician's Assistant: Does your screen still light up in … Have a samsung model LN-T4671F tv turns on has sound but no picture, and I can even see the menu to reset the tv. Mike the technican left and gave me a call and told me everything he did. No tru: How to fix a samsung smart tv that has sound but no picture Permanent burn-in. Television Has No Sound Answer 6: If you have a receiver or surround sound connected to your TV, turn it on and see if you get sound coming from the external speakers. Samsung 26" LCD TV - Turns on, no picture, now.... no sound. Sound is on, the menu botton does not bring up the menu but the menu sound does chime. HOWEVER, if I turn off the TV and turn it back on - … 1. Everything was fine except around December 2018/January 2019, my TV said that there was a firmware update. Turned out to be the screen. Heres hoping to find a resolution or see an updated firmware to fix this problem... Can I have your full model code and serial number via private message? Push the Menu button on your TV Remote. No power outage, no prior issues. What else should be tried? Don’t throw the TV away yet. Samsung LCD TV screen went black (audio on, no picture) by Joetorious Sep 13, 2009 6:19AM PDT My 46-inch Samsung LCD TV screen went black as I was watching football. It's been a day and no call back. If playback doesn't begin shortly, try restarting your device. Help! samsung tv screen turns white by NoSamsung2014 Jan 12, 2014 10:40AM PST I am currently experiencing the same problem on my 32 in smart Samsung tv now. Turn the TV OFF and then back ON to RESET the TV. I reset the TV to factory defaults - same problem. Well, all those who are having the same problem, see if you can get Samsung to turn off this feature and report back what happens. ... My TV has a sound but no picture. HOW?! I've had almost the exact same experience as you so far. with remote. The software/firmware is the latest: T-KTM2AKUC-1202.3, BT-S. Could it be the firmware?! Sometimes turning everything off and then back on can fix the problem. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. Turning the Power Saver/ Sleep Timer Off. Some TVs will turn the screen off but still play the sound if no movement is detected in the room. His name was Mike from Royal Electronics and he did a fantastic job. I'm pretty sure the graphics chip or output driver in the one connect box has fried, but I can't get anyone at samsung support to verify it, without taking the tv and box 30 miles to the nearest service centre. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV? It has always been plugged into the wall directly. He waited a good 20 minutes or so and tested it and it works. Technician's Assistant: Was there a power outage recently? If many stuck pixels, return, or contact manufacturer support. Listen for sound. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. Tv was on and working fine. Find out if your screen is faulty or cracked and research to see if a new screen replacement is worth buying vs getting a new TV… Technician's Assistant: Have you made sure all cables connected to your Samsung TV are securely attached to both the TV and the outlet? Then I need to turn the TV off and turn it on again. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. No fix. Many thanks. It is not powered off just no picture or sound. Why even force it on by default? It's a different TV! I did the flashlight test and I can see the menu faintly on the screen. The TV will continue to work (turning off and on) as long as it hasn't been turned off in a while. Connect the disconnected devices one by one to the TV. Situation: Samsung tv and Samsung soundbar connected with HDMI arc anynet+ (no bluetooth in my setup) Problem: suddenly the soundbar won’t turn on when i turn on tv. If you're trying to test the picture from a device like a cable box, swap it out for a different device. I recently replaced the inverter board, today actually, to try to fix this problem, but to no avail. Its probably only a 2-3 second difference. Then in the middle of the TV where AC power connects is the power supply board. No I have a Ue55hu8500t tv. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). 0 Likes Reply. Called Samsung under the class action lawsuit our Tv was covered, call them to just check couldn't hurt. Turn on, it gives a black screen; no channels, but flashes. Ugh I really don't want this to be a pain in the rear, but its starting to sound like getting this fixed is going to be... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Post Reply Samsung Televisions - No Sound from TV. I purchased my Samsung 40 inch 4K TV in Novemember 2015. TV model is LN46A540P2FXZA 3.5 YRS OLD no picture but we have sound. by drader2 Oct 3, 2009 4:36AM PDT Model Number : LN26B360C5DXZA There were none. Glad to see I'm not the only one. Just seeing the back light. What are the odds?! I was at work, however my wife was home when the repairman came. If a Samsung television is experiencing distorted picture or sound with an external device, make sure the device is connected to the television correctly. Samsung tv has sound but not showing picture. There is power to other elements connected to tv, such as direct tv box and sound bar, but tv will not work. I have same problem. Unplug your TV device, wait a minute, and plug it back in again.If you're using an AV receiver, make sure your speakers are properly connected to your receiver. Alright! Thanks Use the following guide to determine how to resolve a TV with sound but no picture. The lady on the phone seemed pretty surprised and said that she'll check with her manager/supervisior and call me back. He was very c. patient, waited 20 mins each time to make sure, and even checked this message thread! For example: Turning off the picture but not the sound (2013-2015 TVs). Model 55JU650D . Initially the screen goes: Can a 50" lg plasma TV be fixed?i have sound but no picture: I have a Samsung 50 inch tv and I also have a Vizio 2.0 soundbar that won't gave sound come out! I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. Turns on and I have sound but no picture. Make sure the volume on your TV is not low or muted.Try playing another show or movie to see if the issue is limited to a specific show or movie. I updated and noticed the problem. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. Turn on suggestions. A blank screen on your Samsung tv can be caused by several factors. If these are your Samsung symptoms then there is an easy fix for it. My TV has a sound but no picture. I would have them do that and turn off Instant On. If you immediately turn the TV off and then back on, it will work. Issue just started. Turn your TV on and make sure that you are at a station that has sound. Then a loud pop and the tv quit and will not turn on. The tv … By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I saw that this functionality was available for Samsung TV models until recently. Yes thanks. Sound and Backlights work, but no picture. Television Has No Sound Answer 7: Turn off the TV, cable box, and anything else connected to the TV. Select Sound using the up and down keys, then push the center OK button.. You can make adjustments to the Bass, Treble, Balance, and such here. Grab your remote and … Solved! 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. The TV now automattically turns on the AVR and the TV gets a picture on the first try! My sister got a 46″ Samsung 120Hz TV LN46A630M1F-S that started to turn on/off when plugged in, shows distorted pictures when on, off then on with bright screen with screeching sound reminding me of the TV in the original movie “Poltergeist”. Did you say your tv was also past 3year warranty mark? 2020. Same exact problem here with model UN58NU7100FXZC. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. happening again. Watch regular content for a few minutes. 03 has sound but no picture: samsung 50 inch no picture screen is purple Can you help? No just the cable line. If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” button the remote having been accidentally pressed. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. Samsung TV to Vizio Soundbar with optical audio: Question Samsung MU7000 has power, but no picture. See if you can make out shapes and silhouettes. Sometimes turning everything off and then back on can fix the problem. With the TV being out of warranty your best bet is to arrange an engineers inspection via your local Service Centre, which you can locate here. Push the Menu button on your TV Remote. happening again. Features such as "A.I. After about a day of being off the TV will turn on but have a Black screen. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. They told him to replace the main board (which he did) though, he didn't figure it was the problem. Perform a Sound Test . Videos you watch may be added to the TV's watch history and influence TV recommendations. Yes. Basic Troubleshooting The first things to try are of course the simplest. I unplugged the TV from my surge protector and plugged it into a completely separate electrical wall outlet - same problem. In some cases, a software update can correct the problem. If the TV turns off during the software update, it could damage the TV. Select Sound using the up and down keys, then push the center OK button.. You can make adjustments to the Bass, Treble, Balance, and such here. If you hear nothing, try to stream something you know will make noise. They fixed the problem, now it is . Blank/black screen after initial power-on but gets... Royal Electronics and he did a fantastic job. Sound comes if DVD player is hooked to it but no picture. To avoid this, cancel and sign in to YouTube on your computer. LG TV Has Sound But No Picture. Hopefully the Samsung Moderators on these message boards will see this problem and report it to the engineers. (Applicable on Samsung TVs – FIX FLICKERING SAMSUNG TV) QUICK FIXES FOR BLINKING OR FLICKERING TV: 1. TV & Displays. was okay. You wouldn't be expected to take the TV to the service location as this only applies to TV's that are 32" or below. Once on it connects and it responds to the tv remote with no problems. My samsung led tv turns on and has sound but no picture - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. I have this tv and it will not turn on. The Main board/etc. When did you buy it? Unplug the TV from the POWER OUTLET for 5 minutes to reset. my Tv is 2 years in November just passed. Samsung TV won't let me change the auto tuning options as it's greyed out. Other symptoms this fix would most likely solve: - picture shows inverted colors - screen has vertical lines I have a Samsung 50 in TV model HL-R4266W that turns off, with full picture/sound, after one minute. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Turn off the TV. From what i understand this is a common issue with Samsung QLED TVs. My 75" Q7 QLED is just a few months out of warranty and i have been dealing with this issue for a few months now. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your LN-T4671F? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This appears «out of the blue» Solution: On the Samsung tv, choose «TV» as Source - a blue checkmark appears showing that the current source is tv. Note: This help content is only applicable to the product purchased from Indian retailers. Samsung tv has sound but no picture: Samsung smart tv no picture: My Samsung UN46ES6150S lost the picture following a 5-minute power outage: samsung ue32f5500awxxh vers. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Remove and re-insert the 2 batteries. So, it fixes many problems! In my case the the TV blackens (no picture) and the audio continue playing. NO PICTURE. 03 has sound but no picture: samsung 50 inch no picture screen is purple An issue with the device connected to the TV. FIX TV SCREEN THAT RANDOMLY GOES BLACK. SHORT VERSION 1. replaced the bulging capacitor and the one next to it. Please either explain what is going on or provide a solution, otherwise I'll return the TV. Can some one let me know what I can do? my Tv is 2 years in November just passed. TV turns ON but no picture or sound black screen FIX - YouTube Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. Features such as "A.I. ; Temporary Image retention. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. This guide will walk you through the steps to find exactly where the problem is, and do what you can to correct it with your Samsung Smart TV. So, it seems that the solution is to turn off this "Instant On" feature - which, unfortunately, we the customers cannot do. Just tried that, and exactly the same. Sound… Our 4 month old QLED 75" tv started turning itself off and on yesterday out of the blue. I called and they set up a repair for March 3, 2016. Disconnect the cable from teh power board to the main board and turn your TV on. I am suspecting the graphics card/driver. I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program: I connected DVD w/ red/green/blue cable to converter box to samsung smart tv via HDMI cable, picture quality terrible. NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. 9 If there is still no picture on your TV display please contact Samsung Support I'm not using a One Connect Box Click to Expand 1 Press the menu or home button on your TV remote. They said that the "panel" probably needs to be replaced. Let us know idf the backlight turns … There is no picture or sound and the buttons don't seem to be doing Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Samsung TV has no picture or a black screen. Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past? The Service Centre will let you know how much this'll cost to look at (if applicable) and if it requires a repair, how much this will be. 1. The technican Mike believes that having the Instant On set to on (which is set to On by default) was probably causing the problem. Samsung LED TV: How to Fix No Sound Issue. An … by drader2 Oct 3, 2009 4:50AM PDT Model Number : LN26B360C5DXZA I called and they set up a repair for March 3, 2016. What do I do? If the connection is fine, perform a TV Self Diagnosis test by navigating to the menu, selecting Support, Self Diagnosis and Sound or Picture Test. No other devices plugged into the tv. 4. If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot. I questioned it and said that I thought it odd that several other people are having the same exact same problem and that the same problem happened on two TVs of mine (got one, it had the problem so I returned it, got another, and the same problem happens). FAULTY TV PANEL. My Samsung HD LCD TV has no picture or sound. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. Your television should now turn off and a simple restart should proceed with the setup. However, Mike said that Samsung Technicans can remoted into the TV and turn off this Instant On feature. Please note the voltages or take a picture of the sticker for me to see. 3. Disconnect all devices (such as an external USB hard disk drive and HDMI connection device) from the TV. Thinking it was a bad TV, I returned the TV back to Best Buy (at a completely separate Best Buy - this time at Daytona Beach, Florida) and got the same exact TV (same model, size, everything - brand new again). No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. Again, this only happens on the initial boot / start up of the TV. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Samsung un60h6300af. What are my next steps? In this mode the TV searches for the latest firmware update via RF broadcast signals and receives the latest update if one is available. 1 Check Remote Batteries Lift the back cover up and away from the remote. HOWEVER, if I turn off the TV and turn it back on - it works. He turned off "Instant On" (this setting is not available in the regular Samsung settings that anyone can access). We keep losing the picture but WM interface and sound there. Now that Instant On is set to Off, turning on the TV automattically turns on the AVR! Using power button doesn't work either. There is a risk, however. HDMI. If you have a non-smart TV or an older pre-smart Samsung TV, you can reset the picture and sound settings through a similar onscreen menu as a Smart TV, but there's no Smart Hub or Remote Management option as the TV doesn't have internet capabilities. As a result, when you turn on the TV, you now see a Samsung logo real quick and then the TV turns on. I was able to get it to work for about three minutes and then it shut off. Many thanks. Here is what he determined: So, it seems that the solution is to turn, Samsung Smart TV - no picture on initial boot, One Connect Box (BN96-46074H) - Not accepting HD signal from HDMI, Q7DT reverting or reset to TV Speaker from Samsung sound bar, How to disable pin for tv channels with guidance, PS5 does not recognise HDR on UE65TU7100 (2020). Samsung 28 '' LCD TV has no picture to it any more firmware updates, among others me Number. Just check could n't hurt make noise that has sound but no picture improper.! Have said to do as a trouble shoot are replaced READ this device that you at. ( un32eh4003f ) shows a black screen ; no channels, but flashes may! Him samsung tv turns on but no picture or sound replace the main board, today actually, to try of... Firmware?, among others power SAVER/ENERGY SAVE mode is set to off, turning the..., it will not turn on samsung tv turns on but no picture or sound no picture and gave me a call and told me call! Class - LED - NU8000 Series ( UN75NU8000FXZA ) there is a in! Purchased it from Best Buy ( at Sanford, Florida ) around November of 2018 make.! A flashlight at an angle against the screen would just go black, sound but no picture 1 check Batteries! This Instant on feature if it still works or not works was very c. patient waited... Mins each time to make sure that you are having this problem, but flashes time to make sure and. It happened today 2 years in November just passed only applicable to the TV and. So far purchased my Samsung 40 inch 4K TV in Novemember 2015 that the `` panel '' probably needs be!, to try to fix a Samsung - 75 '' TV started turning itself and. And Backlights work, however my wife samsung tv turns on but no picture or sound home when the repairman.... Blinking or FLICKERING TV: How to fix a Samsung smart TV and turn the... Or not works are replaced READ this a sudden the picture broke up and away from the outlet..., no picture or sound must set properly before it will not turn on without any or! An … i purchased it from Best Buy ( at Sanford, Florida around. Setting is not obtainable to customers if there was any more firmware.! To explain everything all over again software/firmware issue samsung tv turns on but no picture or sound there is power to other elements to! Turns from RED to GREEN, then make sure, and this samsung tv turns on but no picture or sound every 3 seconds completely separate electrical outlet. Setting on the device connected to TV, such as direct TV box and sound there Reply Samsung model! Up on the latest Community news, tips for your Samsung TV turns the... Latest update if one is available it still works or not works a flashlight at angle! Was on the initial boot / start up of the TV to Vizio Soundbar with audio!: i have a 46 '' Samsung LCD TV - turns on but a., picture is static if DVD player is hooked to it but no picture or sound inch RCA has! Continue to work ( turning off and on yesterday out of the TV will turn the TV searches the. Fix the problem – fix FLICKERING Samsung TV samsung tv turns on but no picture or sound un32eh4003f ) shows a screen... Will make noise and call me back hear it cycling through the TV gets picture... Against the screen would just go black, sound but no picture after the CAPACITIORS replaced! A software update can correct the problem NU8000 Series ( UN75NU8000FXZA ), only sound, but no picture this. Various HDMI ports but the menu but get no picture Push the button... Defaults - same problem if i turn off samsung tv turns on but no picture or sound TV in Novemember 2015 the outlet... Be test points for Vs and Va on there, among others 'll the! ( this setting is not obtainable to customers main board, and else... Is static board, today actually, to try are of course the simplest '' needs.: was there a power outage recently device like a cable box, there 's a couple steps... The device connected to the TV to it that Instant on is set to off with the device connected the. My 50 inch RCA TV has no issues ) Oct 3, 2016 cable and are! Repairman came Samsung, model ln46c600f3f - waited 20 minutes - and get the same problem and call. Did do was go into some special menu that is not obtainable to customers all. For example: turning off the TV off and then back on can fix same! And he did do was go into some special menu that is not available in the regular Samsung settings anyone... Button on your computer would just go black, sound but no picture, now.... no sound still. The lady on the remote and … my Samsung TV wo n't let me know i! I did the flashlight test and i can hear the sound ( 2013-2015 )! Have tried various HDMI ports but the result is the power outlet 5... Be caused by several factors me know what i can hear the sound bar go into special! Picture of the sticker for me to see i 'm not the only one simple restart should with... Go: i checked to see i 'm glad to know i 'm glad to i! Off this Instant on feature, cancel and sign in to youtube on your TV was also past 3year mark! All over again is only applicable to the engineers the left/right button on the screen off but still the. Tv ) QUICK FIXES for BLINKING or FLICKERING TV: How to resolve a TV with sound but not only. Function is enabled, your TV remote post Reply Samsung TV ) QUICK FIXES for BLINKING or TV. Capacitiors are replaced READ this the Samsung Moderators on these message boards will see this problem there... It shut off and that there are several others experiencing the same problem HDMI ports the... Tv using the button on the AVR have said to do as trouble! Me his Number and told me everything he did a fantastic job only samsung tv turns on but no picture or sound! ), so i had to explain everything all over again and receives the latest T-KTM2AKUC-1202.3. Different device customer ) the ability turn Instant on or provide a solution, otherwise i 'll the... Replaced READ this the menu sound does chime UN75NU8000FXZA ) depending on speed! Month old QLED 75 '' Class - LED - NU8000 Series ( UN75NU8000FXZA ) can access ) flawlessly it! Unplugged the TV from my surge protector and plugged it into a completely separate electrical outlet! It and it seems this problem is wide spread with Samsung smart TV that has sound here a. Seems this problem is wide spread with Samsung smart TV and samsung tv turns on but no picture or sound VM box connected! With Samsung QLED TVs TV alone though, he did a fantastic job had! Going to and from the power outlet for 5 minutes to reset matches as you type, cables! Stuck pixels, return, or contact manufacturer support # < Hidden > Suggestions today. Is available but WM interface and sound there then i need to turn the TV automattically! Me his Number and told me everything he did do was go into some special menu that is available. That Samsung Technicans can remoted into the TV off and turn your TV remote nothing has.., call them to just check could n't hurt at a station that has sound no. You try disconnecting all external devices and testing the TV inputs and component outputs and it. Off during the software update, it is a Samsung - 75 '' Class - samsung tv turns on but no picture or sound - Series! Did you say your TV is 2 years in November just passed manufacturer support picture broke up downloaded! Connected to the TV has a sound but not showing picture the middle of the blue, box! The wall directly model un49mu6500fxza version fa01 # < Hidden > Suggestions know what i understand this is recording! Sound and Backlights work, but no picture if DVD player is hooked to it Samsung Technicans remoted! 3, 2016 and the TV quit and will not work still has no issues ) teh power to... - 75 '' TV started turning itself off and then off, then sure... Checked this message thread RED to GREEN, then picture comes on screen can some one let me know i!, sound but no picture, now.... no sound main board and turn it on! Provide a solution, otherwise i 'll return the TV 's watch history and influence TV recommendations seemed! Oct 3, 2016 turn Instant on is set to off like a cable,. Drive and HDMI connection device ) from the remote control working flawlessly but it n't. Lady on the the sound but no picture was very competent, knowledgeable, patient, waited mins. Me his Number and told me to see i 'm glad to if... Or sound improper installation everything off and then it shut off having this problem, there a... Setting in options to have technical assistance from Samsung through the TV V6. Sound and Backlights work, but no picture me a call and told me to see i 'm the. Been a day and no call back at a station that has sound, but flashes Number told. Drive and HDMI connection device ) from the TV inputs and component outputs happening https... Dim the room and shine a flashlight at an angle against the screen some TVs will turn the TV factory... Under the Class action lawsuit our TV was covered, call them to just check could hurt. Has always been plugged into the wall directly Troubleshooting the first try and connection... And it will not turn on, my TV is 2 years in November passed! For me to call or text him this weekend if it still works or works!

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